SRA International, Inc., A CSRA Company Technical Writer in Annapolis Junction, Maryland

Clearance Level Must Currently Possess:

Top Secret w/SCI eligibility

Clearance Level Must Be Able to Obtain:

Top Secret SCI

Suitability:

No Suitability Required

Job Family:

Communications & Creative Services

Job Description:

CSRA is looking for a Technical Writer who holds TS/SCI with poly for a full time position, located in Annapolis Junction, MD.

Program overview

CSRA will provide DoDIIS (Department of Defense Intelligence Information System) customers worldwide with an ESOC consisting of Self-Help Knowledge Portals, remote Service Desk resolution support, and in-field customer engagement support. CSRA will be the first point of contact for IT problem resolutions helping to increase user satisfaction, reduce resolution time, and consolidate and standardize remote and in-field customer support at the enterprise level.

Position description

Writes, rewrites and/or edits technical documents such as technical procedure manuals, user manuals, operational specifications, knowledge articles, and related technical publications to communicate clearly and effectively technical specifications and instructions to a wide range of audiences. Acquires subject knowledge by interviewing product developers and technicians, observing performance of production methods, and referring to technical specifications. Conducts quality review of materials, to include proofreading and editing.

Essential job functions

• Responsible for the preparation, review, revision, and maintenance of technical documents including user documentation

• Writes and edits technical documentation for all of the project's standard operating procedures and how-to documentation

• Creates implementation guides and end-user guides for self-help; provides data flow documentation and formats technical publications from pamphlets, technical drawings, and consulations with technical personnel and other resources.

Qualifications

• AA or equivalent + 4 yrs related experience or BA or equivalent + 2 yrs related experience

• Active TS/SCI clearance with poly required

# of Openings:

1

Scheduled Weekly Hours:

40

T elecommuting Options:

Telecommuting Not Allowed

Work Location:

USA MD Annapolis Junction - 2711 Technology Dr (MDS016)

Additional Work Locations:

CSRA is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

THINK NEXT. NOW.

CSRA is tomorrow’s thinking, today. To “Think Next. Now.” is to imagine a better future and to deliver it, today. For our customers, our partners, and ultimately, all the people our mission touches, CSRA is realizing the promise of technology to change the world through next-generation thinking and meaningful results.

We understand that our customers' missions require new methods and imaginative thinking. We bring together government IT professionals, emerging technologies, and the brightest, cutting-edge advisors in the industry to deliver a broad range of innovative, next-generation IT solutions and professional services to help our customers modernize their legacy systems, protect their networks and assets, and improve the effectiveness and efficiency of mission-critical functions for our warfighters and our citizens.

Everywhere you look, CSRA is there. We’re in our nation’s infrastructure, in training and education, in cyber security, in serving veterans who served us—and, so much more. Take some time to learn more about CSRA. You might be surprised to learn how we touch your life.

We are a company of 18,000+ smart, talented individuals, yet we enjoy a start-up culture that inspires us to make a difference while delivering results in this rapidly evolving world. Join our team and use your skills and expertise to support the safety, security, health and well-being of the nation.