SRA International, Inc., A CSRA Company Bilingual Call Center Support in Bossier City, Louisiana

Clearance Level Must Currently Possess:

Clearance Level Must Be Able to Obtain:


Job Family:


Job Description:

CSRA is in providing Call Center Support for citizens impacted by Hurricane Harvey at our state-of-the-art facilities in Bossier City, Louisiana. Candidates hired for this role will be assisting those impacted by Hurricane Harvey by researching issues, exploring answers, and providing information and alternative solutions. If you enjoy helping others, you will find this role to be both challenging and rewarding.

Basic Qualifications

  • High school diploma or G.E.D.

  • Zero or more years of customer service or other telephone experience

  • Experience working with fax machines, computer software, and telephone technology

  • Fluency in Spanish and English

  • Must be a US Citizen

Other Qualifications


  • Call center experience HIGHLY PREFERRED

  • Excellent written and verbal communication skills

  • Customer focused

  • Outstanding interpersonal skills

*Must be able to obtain and maintain a government security clearance which includes a criminal background check and verification of US citizenship*

As we continue to grow, we will need employees who are willing and able to grow with us to become our future leaders. If you feel confident that you meet the qualifications to join our dynamic team, APPLY NOW!

# of Openings:


Scheduled Weekly Hours:


T elecommuting Options:

Work Location:

USA LA Bossier City - 301 Benton Rd (LAS005)

Additional Work Locations:

CSRA is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


CSRA is tomorrow’s thinking, today. To “Think Next. Now.” is to imagine a better future and to deliver it, today. For our customers, our partners, and ultimately, all the people our mission touches, CSRA is realizing the promise of technology to change the world through next-generation thinking and meaningful results.

We understand that our customers' missions require new methods and imaginative thinking. We bring together government IT professionals, emerging technologies, and the brightest, cutting-edge advisors in the industry to deliver a broad range of innovative, next-generation IT solutions and professional services to help our customers modernize their legacy systems, protect their networks and assets, and improve the effectiveness and efficiency of mission-critical functions for our warfighters and our citizens.

Everywhere you look, CSRA is there. We’re in our nation’s infrastructure, in training and education, in cyber security, in serving veterans who served us—and, so much more. Take some time to learn more about CSRA. You might be surprised to learn how we touch your life.

We are a company of 18,000+ smart, talented individuals, yet we enjoy a start-up culture that inspires us to make a difference while delivering results in this rapidly evolving world. Join our team and use your skills and expertise to support the safety, security, health and well-being of the nation.