SRA International, Inc., A CSRA Company Business Operations Specialist in United States

Clearance Level Must Currently Possess:

No Active Clearance Required

Clearance Level Must Be Able to Obtain:

No Active Clearance Required


Agency Specific

Job Family:

Program Management

Job Description:

Position Description

  • Responsible for leading and supporting all user services teams such as training, coaching, outreach and helpdesk in meeting established program goals and objectives

  • Manage all technical, personnel, expenditures and process improvement aspects for identifying and implementing Fraud, Waste and Abuse (FWA) data, tool and analytic synergies within the Medicare program that focus on cost savings and workflow efficiencies

  • Liaison with program contractors, partners and stakeholders to ensure successful communication and collaboration

  • Establish strategic relationships with key partners to influence performance efficiency and effectiveness

  • Champion the needs of the users and provide recommendations for improving the system capabilities and performance to enhance the value for end users

  • Managing, mentor and provide technical direction for teams of virtual and on-site employees

  • Develop, document and monitor the processes, procedures, policies, key performance indicators (KPI) and best practices for all business operations activities

  • Ensure effective communications and interaction with key client stakeholders involved in utilizing the data analytics system


Bachelor's degree and 5+ years of experience in managing complex systems and workflows.

  • Experience managing projects with tight deadlines

  • Knowledge of how to fight fraud, waste and abuse in Medicare and/or Medicaid is required.

  • Breadth of expertise to include BusinessObjects, SAS, and STARS systems

  • Experience with ETL and data analytics techniques with big data repositories

  • Highly driven, self-managed individual who demonstrates initiative and proactively seeks solutions to problems.

Desired Qualifications

  • Knowledge of Medicare reimbursement principles as they apply to Medicare Part A, B, D, and Medicare Advantage is preferred.

  • Experience performing analytics related to identifying fraud, waste and abuse for the Centers for Medicare and Medicaid (CMS)

# of Openings:


Scheduled Weekly Hours:


T elecommuting Options:

Some Telecommuting Allowed

Work Location:

USA IN Home Office (INHOME)

Additional Work Locations:

USA MD Baltimore - 7142 Ambassador Rd (MDS013)

CSRA is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


CSRA is tomorrow’s thinking, today. To “Think Next. Now.” is to imagine a better future and to deliver it, today. For our customers, our partners, and ultimately, all the people our mission touches, CSRA is realizing the promise of technology to change the world through next-generation thinking and meaningful results.

We understand that our customers' missions require new methods and imaginative thinking. We bring together government IT professionals, emerging technologies, and the brightest, cutting-edge advisors in the industry to deliver a broad range of innovative, next-generation IT solutions and professional services to help our customers modernize their legacy systems, protect their networks and assets, and improve the effectiveness and efficiency of mission-critical functions for our warfighters and our citizens.

Everywhere you look, CSRA is there. We’re in our nation’s infrastructure, in training and education, in cyber security, in serving veterans who served us—and, so much more. Take some time to learn more about CSRA. You might be surprised to learn how we touch your life.

We are a company of 18,000+ smart, talented individuals, yet we enjoy a start-up culture that inspires us to make a difference while delivering results in this rapidly evolving world. Join our team and use your skills and expertise to support the safety, security, health and well-being of the nation.