SRA International, Inc., A CSRA Company Linux/Windows Systems Engineering Specialist in Bethesda, Maryland
Clearance Level Must Currently Possess:
No Active Clearance Required
Clearance Level Must Be Able to Obtain:
No Active Clearance Required
Engineering & Sciences
GDIT is seeking a Systems Engineering Specialist with Linux and Windows expertise to provide technical support and exceptional customer service for the Office of the Director (OD) within the National Institutes of Health (NIH). Our team of about six Engineers provides Infrastructure/Datacenter Operations to approximately 2700 users at OD and works alongside other GDIT staff who provide Desktop Support, Cyber Security Operations, Web Development, Customer Relations and Program Management support.
Job Responsibilities and Functions:
Provide technical support, conduct operational analysis, recommend efficiencies to improve services and support technical project initiatives as required.
Install, monitor and tune Linux and Windows Server operating system software and virtual machine sub-system software.
Design and deploy server hardware and periodically reviews configurations for optimal performance.
Assist clients with general operation of standard supported COTS software such as Drupal and WordPress
Consult with clients and team members to provide hardware and software recommendations
Develop processing standards, procedures, and automation for use by IT staff in a constantly growing and evolving environment.
Respond to alerts by enterprise monitoring across all systems managed by the team and provide daily operational status
Assist in updating disaster recovery plans and testing continuity of operations
Work within help desk ticketing system to document all work performed and communication with clients
Deliver weekly reports to supervisor; project based communications as required
Required Qualifications and Experience:
BS in a Computer Science or Engineering field and two years related experience or a Masters or the equivalent combination of experience and education
Minimum of two years experience supporting RedHat and Windows Server platforms
Minimum of two years experience supporting LAMP Stack in a hosting environment
Minimum of two years experience in automation and scripting (Python, PowerShell)
Desired Qualifications and Experience:
Prefer five years directly related experience
Ability to write clear, concise documentation
Experience with VMWare or RHEL implementations
Experience supporting Cisco UCS or HP C7000 Blade Chassis
Experience implementing Plesk or cPanel in a hosting environment
Experience implementing RedHat Satellite and RedHat Ansible
Experience with WordPress/Drupal administration
Knowledge of AWS and Azure Cloud platforms
Knowledge or experience with Storage Area Networks
Certifications: RHCSA, RHCE, Network+, Security+, MCSA, MCP/MTA
Experience working at NIH
Attributes for Success:
Prior ticketing experience, such ServiceNow or Remedy
Strong written and verbal communication skills
Ability to manage technical projects and meet deadlines
Desire to work in a team environment and strong work ethic
Ability to balance and manage customer needs, daily responsibilities and additional projects as assigned.
Position is for full time employment with GDIT
Work schedule is Monday - Friday
Schedule will be between core hours of 7:00 am – 6:00 pm to ensure customer support
On call after hours support will be assigned based on a rotation
Good work life balance
# of Openings:
Scheduled Weekly Hours:
T elecommuting Options:
Telecommuting Not Allowed
USA MD Bethesda - NIH Campus, Bldg 31-B1B09 (MDC038)
Additional Work Locations:
CSRA is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
THINK NEXT. NOW.
CSRA is tomorrow’s thinking, today. To “Think Next. Now.” is to imagine a better future and to deliver it, today. For our customers, our partners, and ultimately, all the people our mission touches, CSRA is realizing the promise of technology to change the world through next-generation thinking and meaningful results.
We understand that our customers' missions require new methods and imaginative thinking. We bring together government IT professionals, emerging technologies, and the brightest, cutting-edge advisors in the industry to deliver a broad range of innovative, next-generation IT solutions and professional services to help our customers modernize their legacy systems, protect their networks and assets, and improve the effectiveness and efficiency of mission-critical functions for our warfighters and our citizens.
Everywhere you look, CSRA is there. We’re in our nation’s infrastructure, in training and education, in cyber security, in serving veterans who served us—and, so much more. Take some time to learn more about CSRA. You might be surprised to learn how we touch your life.
We are a company of 18,000+ smart, talented individuals, yet we enjoy a start-up culture that inspires us to make a difference while delivering results in this rapidly evolving world. Join our team and use your skills and expertise to support the safety, security, health and well-being of the nation.