SRA International, Inc., A CSRA Company Help Desk Technician - Active TS/SCI in Fort Bragg, North Carolina

Clearance Level Must Currently Possess:

Top Secret w/SCI eligibility

Clearance Level Must Be Able to Obtain:

Top Secret SCI


No Suitability Required

Job Family:

Customer Support

Job Description:

CSRA, a General Dynamics Information Technology Company, is currently seeking several Help Desk Technicians to join our mission critical team located in Fort Bragg, NC. Successful candidates must have an active TS with SCI eligibility to be considered.

As the selected Help Desk Technician , you will be responsible for the following (not limited to):

  • Dailysupervisionanddirection to staffmemberswho are responsible for support to usersintheare asofelectronicmail,accountcreation and maintenance,standarddesktopapplications, and applicationsdevelopedanddeployed by the Government.

  • Strongunderstanding ofvoice and datacommunications,LAN/WANequipmentand operations, networking,networkcomponents,vendors,andpointsofcontact for troubleshootinghardware,software, PC, and printerproblems, as well as call centersupport for Governmentprograms.

In order to be considered for the Help Desk Technician opportunity with us, you must meet the following qualifications:

  • Requires a minimumofsevenyearsofexperience,ofwhichat least fiveyearsmustbespecialized.

  • Generalexperienceincludesbackground in informationsystemsdevelopment,networkoperations,applicationperformancein a client/serverenvironment, or related fields.

  • Specializedexperienceincludesthemanagementof help desks in a multi-user environment, a comprehensiveunderstanding of PC operating systems, anin-depthknowledgeofnetwork and electronicmail operations,andpriorsupervisionofhelpdeskemployees.

  • Musthave a demonstrated ability to communicateexceptionallywell both orally and in writing, as well as have a positive customer serviceattitude.

  • Active Top Secret with SCI suitability REQUIRED!


# of Openings:


Scheduled Weekly Hours:


T elecommuting Options:

Telecommuting Not Allowed

Work Location:

USA NC Fort Bragg - Fort Bragg (NCC004)

Additional Work Locations:

CSRA is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


CSRA is tomorrow’s thinking, today. To “Think Next. Now.” is to imagine a better future and to deliver it, today. For our customers, our partners, and ultimately, all the people our mission touches, CSRA is realizing the promise of technology to change the world through next-generation thinking and meaningful results.

We understand that our customers' missions require new methods and imaginative thinking. We bring together government IT professionals, emerging technologies, and the brightest, cutting-edge advisors in the industry to deliver a broad range of innovative, next-generation IT solutions and professional services to help our customers modernize their legacy systems, protect their networks and assets, and improve the effectiveness and efficiency of mission-critical functions for our warfighters and our citizens.

Everywhere you look, CSRA is there. We’re in our nation’s infrastructure, in training and education, in cyber security, in serving veterans who served us—and, so much more. Take some time to learn more about CSRA. You might be surprised to learn how we touch your life.

We are a company of 18,000+ smart, talented individuals, yet we enjoy a start-up culture that inspires us to make a difference while delivering results in this rapidly evolving world. Join our team and use your skills and expertise to support the safety, security, health and well-being of the nation.