SRA International, Inc., A CSRA Company Network Specialist for Help Desk/Sevice Desk in Patuxent River, Maryland
Clearance Level Must Currently Possess:
Clearance Level Must Be Able to Obtain:
Naval Air Warfare Center has a requirement to provide a Navy-wide Enterprise Service Desk as a single point of entry for all Navy IT support 24x7x365.
There are two positions for a Network Specialist as key personnel in the Service Desk Operations - both at the NESD service Center at Naval Air Systems Command (NAVAIR), Patuxent River, MD (PAX). the network will consist of two additional sites at Space and Naval Warfare Systems Center Atlantic, New Orleans, LA (NOLA), and one at Fleet Readiness Center Southwest (FRCSW), North Island, CA (SD). This is a Navy-wide effort that requires services of a highly qualified IT service provider, with the skills and experience to provide and operate a Navy Enterprise Service Desk (NESD).
DESIRED QUALIFICATIONS: (1) Six years experience as a Network specialist , (2) experience as IT Service Provider; including Service Desk sustainment / operations in a large Service Desk Enterprise; (3) Knowledge and experience in ITIL Foundations through ITL expert; Cyber security qualifications may be required (4) Secret Clearance or ability to obtain clearance (MIN-Interim secret to start work)(5) Experience leading large teams or large projects in complex projects; (6) Experience providing systems analysis and programming activities; (7)Experience in Digital Signage at the Help desk level; (8) Experience in automated Call Distribution (9) Navy experience desired not required
# of Openings:
Scheduled Weekly Hours:
T elecommuting Options:
Telecommuting Not Allowed
USA MD Patuxent River - 47298 Tate Rd, Hanger 305 (MDC131)
Additional Work Locations:
CSRA is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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CSRA is tomorrow’s thinking, today. To “Think Next. Now.” is to imagine a better future and to deliver it, today. For our customers, our partners, and ultimately, all the people our mission touches, CSRA is realizing the promise of technology to change the world through next-generation thinking and meaningful results.
We understand that our customers' missions require new methods and imaginative thinking. We bring together government IT professionals, emerging technologies, and the brightest, cutting-edge advisors in the industry to deliver a broad range of innovative, next-generation IT solutions and professional services to help our customers modernize their legacy systems, protect their networks and assets, and improve the effectiveness and efficiency of mission-critical functions for our warfighters and our citizens.
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We are a company of 18,000+ smart, talented individuals, yet we enjoy a start-up culture that inspires us to make a difference while delivering results in this rapidly evolving world. Join our team and use your skills and expertise to support the safety, security, health and well-being of the nation.