SRA International, Inc., A CSRA Company Help Desk Technician - Active TS/SCI in Savannah, Georgia

Clearance Level Must Currently Possess:

Top Secret w/SCI eligibility

Clearance Level Must Be Able to Obtain:

Top Secret SCI

Suitability:

No Suitability Required

Job Family:

Customer Support

Job Description:

CSRA, a General Dynamics Information Technology Company, is currently seeking several Help Desk Technicians to join our mission critical team located in Fort Bragg, NC. Successful candidates must have an active TS with SCI eligibility to be considered.

Help Desk mid provide support to users in resolving problems using help desk center tools.

The responsibilities of the help desk mid may also include support in the areas of electronic

mail, account creation and maintenance, standard desktop applications, and applications

developed by the Government.

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Experience Requirements : A minimum of five years of experience, of which at least three years must be specialized. General experience includes background in information systems development, network operations, application performance in a client/server environment, or related fields. Specialized experience includes the management of help desks in a multi-user environment, a comprehensive understanding of PC operating systems, a working knowledge of network and electronic mail operations, and prior supervision of help desk employees. The Help Desk Mid must have a demonstrated ability to communicate well both orally and in writing and have a positive customer service attitude.

# of Openings:

1

Scheduled Weekly Hours:

40

T elecommuting Options:

Telecommuting Not Allowed

Work Location:

USA GA Savannah - 187 Markwell St, Bldg 1292, Flight Simulator (GAC042)

Additional Work Locations:

CSRA is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

THINK NEXT. NOW.

CSRA is tomorrow’s thinking, today. To “Think Next. Now.” is to imagine a better future and to deliver it, today. For our customers, our partners, and ultimately, all the people our mission touches, CSRA is realizing the promise of technology to change the world through next-generation thinking and meaningful results.

We understand that our customers' missions require new methods and imaginative thinking. We bring together government IT professionals, emerging technologies, and the brightest, cutting-edge advisors in the industry to deliver a broad range of innovative, next-generation IT solutions and professional services to help our customers modernize their legacy systems, protect their networks and assets, and improve the effectiveness and efficiency of mission-critical functions for our warfighters and our citizens.

Everywhere you look, CSRA is there. We’re in our nation’s infrastructure, in training and education, in cyber security, in serving veterans who served us—and, so much more. Take some time to learn more about CSRA. You might be surprised to learn how we touch your life.

We are a company of 18,000+ smart, talented individuals, yet we enjoy a start-up culture that inspires us to make a difference while delivering results in this rapidly evolving world. Join our team and use your skills and expertise to support the safety, security, health and well-being of the nation.