SRA International, Inc., A CSRA Company PC Tech in Virginia Beach, Virginia

Clearance Level Must Currently Possess:

Top Secret w/SCI eligibility

Clearance Level Must Be Able to Obtain:

Top Secret SCI

Suitability:

No Suitability Required

Job Family:

Customer Support

Job Description:

Come join the CSRA team and be a part of SITEC II! SITEC II encompasses the procurement of all IT services utilized by USSOCOM and its subordinate elements. These services support garrison and deployed Special Operations Forces (SOF), during routine operations, and in support of contingencies. The SITEC II Enterprise O&M Task Order will encompass the support to operate and maintain common Enterprise IT services across the SOF Information Environment (SIE). This will include the current Distributed Computing, Enterprise Networks, Data Center, and portions of the Information Technology Service Management (ITSM) towers of SITEC I.

PC Technician candidates need excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems and network connectivity. They must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources.

Typical duties include:

  • Installing, configuringandmaintainingdesktopandlaptop PCs and peripherals, such as printers

  • Installing andconfiguringapplicationandoperatingsystemsoftware and upgrades

  • Troubleshootingandrepairing hardwareandnetworkconnectivity issues

  • Removing old equipmentandperforming datamigrationtonewmachines

  • Maintaininganinventory of installedsoftware,managing softwarelicensing,andcreating policiesandprocedures for upgrades

  • Working withhardware and softwarevendors to verify timely productdelivery and ensuringthatnewequipment is installedand ready to operateonschedule

  • Analyzing and making recommendations for hardware and softwarestandardization

Must have good communication skills, shows tact, effective listening skills, follow through and anticipates questions while being prepared with answers or follow-up.

The ability to work independently with little to no supervision researching new technologies or comparing technologies to meet the customers need while providing an unbiased opinion.

Candidate must be a team player and be able to follow processes and procedures.

Self-disciplined, self-starter, professional who can successfully bring projects to closure with minimum direction, guidance and oversight.

Certification Requirements: Security + and Microsoft Specialist certification in Windows 7 or Microsoft Specialist certification in Windows 10

Experience Requirements : At least three years of previous experience working as a PC Technician.

Come join the CSRA team and be a part of SITEC II! SITEC II encompasses the procurement of all IT services utilized by USSOCOM and its subordinate elements. These services support garrison and deployed Special Operations Forces (SOF), during routine operations, and in support of contingencies. The SITEC II Enterprise O&M Task Order will encompass the support to operate and maintain common Enterprise IT services across the SOF Information Environment (SIE). This will include the current Distributed Computing, Enterprise Networks, Data Center, and portions of the Information Technology Service Management (ITSM) towers of SITEC I.

PC Technician candidates need excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems and network connectivity. They must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources.

Typical duties include:

  • Installing, configuringandmaintainingdesktopandlaptop PCs and peripherals, such as printers

  • Installing andconfiguringapplicationandoperatingsystemsoftware and upgrades

  • Troubleshootingandrepairing hardwareandnetworkconnectivity issues

  • Removing old equipmentandperforming datamigrationtonewmachines

  • Maintaininganinventory of installedsoftware,managing softwarelicensing,andcreating policiesandprocedures for upgrades

  • Working withhardware and softwarevendors to verify timely productdelivery and ensuringthatnewequipment is installedand ready to operateonschedule

  • Analyzing and making recommendations for hardware and softwarestandardization

Must have good communication skills, shows tact, effective listening skills, follow through and anticipates questions while being prepared with answers or follow-up.

The ability to work independently with little to no supervision researching new technologies or comparing technologies to meet the customers need while providing an unbiased opinion.

Candidate must be a team player and be able to follow processes and procedures.

Self-disciplined, self-starter, professional who can successfully bring projects to closure with minimum direction, guidance and oversight.

Certification Requirements: Security + and Microsoft Specialist certification in Windows 7 or Microsoft Specialist certification in Windows 10

Experience Requirements : At least three years of previous experience working as a PC Technician.

# of Openings:

1

Scheduled Weekly Hours:

40

T elecommuting Options:

Telecommuting Not Allowed

Work Location:

USA VA Virginia Beach - 5366 Virginia Beach Blvd (VAS046)

Additional Work Locations:

CSRA is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

THINK NEXT. NOW.

CSRA is tomorrow’s thinking, today. To “Think Next. Now.” is to imagine a better future and to deliver it, today. For our customers, our partners, and ultimately, all the people our mission touches, CSRA is realizing the promise of technology to change the world through next-generation thinking and meaningful results.

We understand that our customers' missions require new methods and imaginative thinking. We bring together government IT professionals, emerging technologies, and the brightest, cutting-edge advisors in the industry to deliver a broad range of innovative, next-generation IT solutions and professional services to help our customers modernize their legacy systems, protect their networks and assets, and improve the effectiveness and efficiency of mission-critical functions for our warfighters and our citizens.

Everywhere you look, CSRA is there. We’re in our nation’s infrastructure, in training and education, in cyber security, in serving veterans who served us—and, so much more. Take some time to learn more about CSRA. You might be surprised to learn how we touch your life.

We are a company of 18,000+ smart, talented individuals, yet we enjoy a start-up culture that inspires us to make a difference while delivering results in this rapidly evolving world. Join our team and use your skills and expertise to support the safety, security, health and well-being of the nation.