SRA International, Inc., A CSRA Company VDI Administrator in Virginia Beach, Virginia
Clearance Level Must Currently Possess:
Clearance Level Must Be Able to Obtain:
No Suitability Required
Desired qualifications: BS +4 yrs related work experience.
Sets up administrator and service accounts and Provide technical assistance and support for incoming calls and issues related to computer systems, software and hardware.
Meets key performance indicators for infrastructure, user experience applications, storage, servers, and network components related to VDI, escalating outcomes appropriately.
Works on automating system procedures and processes to evolve the technology in the organization.
Works in ticketing system to solve escalated issues.
Diagnoses and troubleshoots problems with PCs, software, communications devices within established procedures, responds to End User requests for technical support and assistance.
Contributes to knowledge base for troubleshooting and maintaining the environment.
Providing operational support for Active Directory and related network support equipment to ensure changes and maintenance did not interrupt service to the customer.
Utilizes standard corporate tools to record change and problem activities for tracking purposes.
MUST HAVE Skills :
Comprehensive experience with Windows 10/Server 2008/2012 R2 installation and troubleshooting Skills.
Comprehensive experience using VMware vSphere v6.0 (VCP5-DCV) or better and Dell|EMC VNX storage.
Demonstrated ability to communicate to nontechnical audience on technical issues.
NICE TO HAVE Skills :
Active directory administration to include being able to create/manage Group Policy objects, security groups and User/Computer objects.
Experience using a helpdesk system like Remedy
VMware Horizon View
Clearance Requirement: Must have Secret to Start Work
Required Baseline Certs: IAT Level II (Security+ CE or SSCP or CCNA-Security or CSA+ or GICSP or GSEC)
Required Training: MCRS: MCITP-SA: Windows Server 2008 or Windows Server 2012, MCP/MCSA: Windows 10 (70-697). (Can be obtained on the job)
# of Openings:
Scheduled Weekly Hours:
T elecommuting Options:
Telecommuting Not Allowed
USA VA Virginia Beach - 1912 Regulus Ave (VAC269)
Additional Work Locations:
CSRA is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
THINK NEXT. NOW.
CSRA is tomorrow’s thinking, today. To “Think Next. Now.” is to imagine a better future and to deliver it, today. For our customers, our partners, and ultimately, all the people our mission touches, CSRA is realizing the promise of technology to change the world through next-generation thinking and meaningful results.
We understand that our customers' missions require new methods and imaginative thinking. We bring together government IT professionals, emerging technologies, and the brightest, cutting-edge advisors in the industry to deliver a broad range of innovative, next-generation IT solutions and professional services to help our customers modernize their legacy systems, protect their networks and assets, and improve the effectiveness and efficiency of mission-critical functions for our warfighters and our citizens.
Everywhere you look, CSRA is there. We’re in our nation’s infrastructure, in training and education, in cyber security, in serving veterans who served us—and, so much more. Take some time to learn more about CSRA. You might be surprised to learn how we touch your life.
We are a company of 18,000+ smart, talented individuals, yet we enjoy a start-up culture that inspires us to make a difference while delivering results in this rapidly evolving world. Join our team and use your skills and expertise to support the safety, security, health and well-being of the nation.