SRA International, Inc., A CSRA Company Audio Visual (A/V) Technician in Djibouti

Clearance Level Must Currently Possess:

Secret (NACLC)

Clearance Level Must Be Able to Obtain:

Top Secret SCI

Suitability:

No Suitability Required

Job Family:

Information Technology

Job Description:

We are seeking an Audio Visual Technician in Djibouti, Africa .

ESSENTIAL JOB FUNCTIONS :

  • Responsible for coordinating with all necessary subordinate Commands at Combined Joint Task Force Horn of Africa to satisfy Audio/Visual (A/V) and Video Teleconference (VTC) user request for multipoint, point-to-point, secure, and non-secure A/V collaboration and VTC conferences.

  • Troubleshoot and maintain A/V equipment and applications in a Thinklogical VX640 (preferred), Crestron, AMX, or similar environment.

  • Installation, operation and maintenance of endpoints including portable systems and software-based such as Defense Collaborations Services (DCS), DISA Global Video Services (GVS), Cisco Movi/Jabber and Vidyo Desktop clients.

  • Oversees maintenance actions including inspections, service contracts, and upgrades. Ensures A/V system components meet all user requirements.

  • Provide user training for system controls and operations.

  • The AV System Administrator works closely with other members of the IT services team to ensure A/V and VTC operability.

ADDITIONAL RESPONSIBILITIES:

  • Provide real-time, on-site support of A/V and VTC capabilities in a classified environment

  • Provide first-line troubleshooting of A/V display sharing and Customer control interface panels

  • Provide operational and maintenance support of A/V systems in conference rooms, training rooms, auditoriums, senior leader offices, video walls, signage systems, and command center work areas and provides operating instructions to AV customers

  • Maintain and configure Classified VTC systems

  • Manage scheduling and provide operational assistance for conference initiation to VTC customers

  • Sets-up, test, and operate A/V technologies existing within conference rooms

  • Configure and maintain systems, software, and hardware in accordance with DISA, DOD and industry standards/guidelines

  • Develop, deliver, and maintain the appropriate connection approval packages (e.g. Diagrams, Access Approval Document, etc.) for the DISA Global Video Services certification and accreditation program

  • Creates, update, and resolve trouble tickets as assigned as well as monitoring queue

REQUIRED SKILLS / QUALIFICATIONS:

  • Candidate must have an active Secret Clearance, with the ability to obtain and maintain a Top Secret/SCI Clearance

  • CompTIA Security+ OR other IAT DoD 8570.1 Technical Level II certification or higher

  • Thinklogical (or similar) A/V operational environment experience

  • Cisco/Tandberg Videoconference experience

  • Minimum of 5 years with A/V and VTC management and installation

  • Strong Thinklogical (or similar) switch/router/control panel configuration and support experience in a DoD environment

  • Strong understanding of H.320, H.323, Sip and TIP Videoconferencing standards

  • Experience in configuring, and installing major videoconferencing equipment and software such as Cisco codecs, MCU, VCS, and TMS control systems

  • Strong knowledge of DISA Global Video Services network infrastructure Gateways, Gatekeepers, and implementation of SIP and H.323 endpoints,

  • Possess a working knowledge of integrated and nonintegrated video conferencing systems

  • NSS Remedy or similar application experience

  • On Call Status may be required

  • Weekly Hours: 60

  • May be required to sign for equipment

DESIRED SKILLS / QUALIFICATIONS:

  • Cisco TelePresence and/or Thinklogical certifications

  • Previous and/or current overseas work experience

# of Openings:

1

Scheduled Weekly Hours:

40

T elecommuting Options:

Telecommuting Not Allowed

Work Location:

DJI Djibouti (APCDJI)

Additional Work Locations:

CSRA is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

THINK NEXT. NOW.

CSRA is tomorrow’s thinking, today. To “Think Next. Now.” is to imagine a better future and to deliver it, today. For our customers, our partners, and ultimately, all the people our mission touches, CSRA is realizing the promise of technology to change the world through next-generation thinking and meaningful results.

We understand that our customers' missions require new methods and imaginative thinking. We bring together government IT professionals, emerging technologies, and the brightest, cutting-edge advisors in the industry to deliver a broad range of innovative, next-generation IT solutions and professional services to help our customers modernize their legacy systems, protect their networks and assets, and improve the effectiveness and efficiency of mission-critical functions for our warfighters and our citizens.

Everywhere you look, CSRA is there. We’re in our nation’s infrastructure, in training and education, in cyber security, in serving veterans who served us—and, so much more. Take some time to learn more about CSRA. You might be surprised to learn how we touch your life.

We are a company of 18,000+ smart, talented individuals, yet we enjoy a start-up culture that inspires us to make a difference while delivering results in this rapidly evolving world. Join our team and use your skills and expertise to support the safety, security, health and well-being of the nation.