SRA International, Inc., A CSRA Company Enterprise Monitoring Tools SME (SolarWinds or BMC Patrol) in Washington, District Of Columbia

Clearance Level Must Currently Possess:

No Active Clearance Required

Clearance Level Must Be Able to Obtain:

No Active Clearance Required


Agency Specific

Job Family:

Engineering & Sciences

Job Description:

As the largest pure-play IT services provider serving the U.S. government sector, CSRA is where you can come to be successful. Join a collaborative team, solving customer issues and accessing an array of resources for your success. Take advantage of tremendous opportunities as you help us chart our path to industry leadership, and tap into our collective 90+ year heritage.

CSRA is looking for an Enterprise Monitoring Tools SME .

Help support the Government Accountability Office in its mission to save all US taxpayers money. Our customer is passionate about their mission and we are tasked with keeping their IT services running smoothly, to help them achieve their goals. The auditors in this 4000 user community are subject area experts in all facets of government and industry best practices. We take great pride in supporting their wide scope of technology needs.

The Enterprise Monitoring Tools SME will support the implementation, maintenance and operations and supporting infrastructure, core competencies required to administrator, support and operate the platform includes modules such as Network Performance Monitoring, Network Configuration Manager, Server Application Monitor, NetFlow, Traffic analyzer and IP address Manager.

Key Responsibilities:

Design, implement, configure, document the following products in failover mode: NCM, NPM, Server & Application Monitor and Enterprise Operations Console

Integrated Pollers

Configure alerting and thresholds

Integration with SQL

Design, document architecture

Develop capacity planning reports

Required Experience/Skills:

Experience with Riverbed AppResponse tool or Packet Capture

Experience in configuring, operating and/or troubleshooting SolarWinds or BMC Patrol

Expertise in the administration, support and operation of the Orion SolarWinds platform or BMC Patrol including Network Performance Monitoring (NPM), Network Configuration Manager, Server Application Monitor (SAM), NetFlow, Traffic analyzer and IP address Manager.

Knowledge of and experience writing technical documents for an IT environment, to include but not limited to procedures for disaster recovery for IT infrastructure

Ability to communicate (both orally and written) effectively to various audiences

Experience performing Enterprise Systems Monitoring (ESM)

Ability to develop capacity planning reports

Preferred/Desired Skills:

Experience with monitoring products – up to 3 year

Experience with Linux or Windows System Administration – up to 1 years

Experience performing network monitoring in a virtual environment – up to 3 year

Experience with integration of network/monitoring products with a ticketing system – up to 1 year

Experience troubleshooting VMware issues in a large environment – up to 1 year

Experience working in an enterprise cloud operations environment – up to 3 year

Knowledge of a scripting language (e.g., bash, perl) and experience with creating scripts to automate processes – up to 3 year

Ability to create formal documentation for systems administration, operations, and maintenance

# of Openings:


Scheduled Weekly Hours:


T elecommuting Options:

Telecommuting Not Allowed

Work Location:

USA DC Washington - 441 G St NW (DCC003)

Additional Work Locations:

CSRA is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


CSRA is tomorrow’s thinking, today. To “Think Next. Now.” is to imagine a better future and to deliver it, today. For our customers, our partners, and ultimately, all the people our mission touches, CSRA is realizing the promise of technology to change the world through next-generation thinking and meaningful results.

We understand that our customers' missions require new methods and imaginative thinking. We bring together government IT professionals, emerging technologies, and the brightest, cutting-edge advisors in the industry to deliver a broad range of innovative, next-generation IT solutions and professional services to help our customers modernize their legacy systems, protect their networks and assets, and improve the effectiveness and efficiency of mission-critical functions for our warfighters and our citizens.

Everywhere you look, CSRA is there. We’re in our nation’s infrastructure, in training and education, in cyber security, in serving veterans who served us—and, so much more. Take some time to learn more about CSRA. You might be surprised to learn how we touch your life.

We are a company of 18,000+ smart, talented individuals, yet we enjoy a start-up culture that inspires us to make a difference while delivering results in this rapidly evolving world. Join our team and use your skills and expertise to support the safety, security, health and well-being of the nation.